Privacy
PACIFIC REACH LLC PRIVACY POLICY
Effective Date: March 17, 2026
Plain English Summary
We run student travel programs. To do that safely and responsibly, we collect necessary information like contact details, passport information, and limited medical information.
We use this information only to:
Organize travel and homestays
Communicate with participants and families
Ensure student safety
We do not sell or rent your data.
We only share information when necessary—for example, with host families, schools, airlines, or hotels—and only the minimum required.
We work with both U.S. and Japanese partners, so information may be shared internationally as part of the program.
Photos may be used for program operations and, with your consent, for marketing.
If you ever have questions, contact us at info@pacreachllc.com.
1. Introduction
Pacific Reach LLC (“Pacific Reach,” “we,” “our,” or “us”) organizes international educational travel programs for students and educators.
This Privacy Policy explains how we collect, use, store, and share personal information in connection with our programs and website.
2. Information We Collect
We collect only the information necessary to operate our programs safely and effectively.
Participant Information (Students and Adults)
Full name
Date of birth
Email address
Phone number
School affiliation
Photographs
Parent/Guardian Information
Names
Email addresses
Phone numbers
Identity and Travel Information
Passport number
Passport expiration date
Nationality
Health and Safety Information
Allergies
Medications
Medical conditions
Emergency contact information
3. How We Use Information
We use personal information solely to operate and support our programs, including:
Organizing travel, lodging, and program logistics
Matching students with host families
Coordinating with partner schools
Communicating with participants and families
Ensuring participant safety and well-being
Maintaining program records
We do not use personal information for unrelated marketing purposes.
4. How We Share Information
We share personal information only when necessary to operate our programs.
Program-Related Sharing
Information may be shared with:
Host families
Schools (U.S. and Japan)
Hotels and accommodation providers
Airlines and transportation providers
Travel coordination partners
This includes both:
U.S. participants traveling to Japan
Japanese participants traveling to the United States
Host Family Information
Host family information is shared only with:
Participating students and families
Relevant partner schools
It is not shared beyond these program participants and institutions.
Minimum Necessary Standard
All data shared with third parties is strictly limited to what is necessary for travel, housing, and program coordination.
No Sale or Marketing Use of Personal Information
Pacific Reach does not sell, rent, or otherwise disclose personal information to third parties for advertising, marketing, or other commercial purposes.
5. International Data Transfers
Because our programs involve international travel, personal information may be transferred between the United States and Japan.
By participating in our programs, you acknowledge and consent to this international transfer of information.
6. Payments
Payments are processed securely through Stripe.
Pacific Reach does not store full credit card information.
7. Data Storage, Access, and Security
Storage Systems
We store personal information using secure systems, including:
Airtable
Jotform
Google Workspace
Dropbox
Access to Personal Information
Access is limited to individuals who need it to operate the program, including:
Pacific Reach personnel (Jason Murray and authorized staff)
Partner schools (U.S. and Japan)
Host families (limited to necessary information)
Travel and accommodation providers (for booking purposes only)
Limited Access
Access is on a need-to-know basis only
No third party receives unrestricted access to participant data
Pacific Reach does not provide third parties with access to centralized databases
Communication Platforms
Limited information may be shared via WhatsApp and LINE for program coordination.
Data Minimization
Only the minimum necessary information is collected and shared
Sensitive information is handled with additional care
Security Measures
We use reasonable safeguards including restricted access and secure systems.
8. Data Retention
We retain personal information only as long as necessary to operate our programs and meet legal requirements.
Program Operational Data
Most operational data is deleted or anonymized within 12 months after the program concludes.
Health Information
Medical information is typically deleted within 3–6 months after the program, unless required longer for safety or legal reasons.
Financial Records
Payment and accounting records may be retained for up to 7 years.
Communications
Email and communication records may be retained for administrative purposes.
Photos
Photos may be retained for records and, with consent, for marketing.
Individuals may request removal of identifiable images at any time.
Secure Deletion
We take reasonable steps to delete or securely dispose of data when no longer needed.
9. Children’s Privacy
We collect information about minors only with parent or guardian involvement and only for program purposes.
10. Photos and Media
Photos may be used for program operations and, with consent, for marketing.
11. Your Privacy Rights (California Residents)
California residents may request access, correction, or deletion of their personal information by contacting info@pacreachllc.com.
12. Third-Party Services
We use:
Stripe
Airtable
Jotform
Google Workspace
Dropbox
WhatsApp and LINE
These providers process data only as needed for their services.
13. Cookies and Tracking
We do not use tracking cookies, advertising cookies, or analytics tools.
14. Changes to This Policy
We may update this policy periodically. Updates will be posted with a revised effective date.
15. Contact
Pacific Reach LLC
2261 Market St. #199 San Francisco, CA 94577
Email: info@pacreachllc.com
Phone: 800-573-0886